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Guidance Council Code of Principles

GEMS, complies with the Guidance Council Code of Principles as detailed below. The six principles in the Code are interdependent and are designed to be applied in their entirety.

IMPARTIALITY
Information, advice and guidance should be impartial. Providers should be able to demonstrate any claim that they offer an impartial service, or declare any factors, which might limit the impartiality of the guidance offered to the individual. This includes provision reflecting the vested interests of the provider, and/or the provision of incomplete information on opportunities for learning and work.

CONFIDENTIALITY
The process should be confidential, and this should be made clear to the individual. Personal information should not be passed on without the individual's prior permission. Any limitations on this should be made absolutely clear at the earliest possible stage.

CLIENT FOCUSED
The process should be focused on the needs of the individual, whose interests are paramount.

EQUALITY OF OPPORTUNITY
Equality of opportunity should underpin all aspects of provision, including the activities and behaviour of the provider, and the opportunities to which the guidance process leads. Providers should be able to demonstrate how they provide equality of opportunity.

TRANSPARENCY
The process itself should be open and transparent. Guidance providers should explain in clear language, appropriate to the individual, how they propose to work in their part of the process.

ACCESSIBILITY
Services should publicise, signpost, and make the delivery of guidance
accessible to any eligible user. This includes stating target clientele, availability and other relevant arrangements clearly, in appropriate languages, locations and publications. It also includes removing any physical or cultural barriers for users in the target group.

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Guidance Council Code of Principles

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